Today was my last visit to your Whiting Center. I have been going to this location recommended by my orthopedic since mid May. I could not let the day end without thanking you gentlemen for first starting your business and secondly employing Jim Flaherty, PT and Eric Basilotto. This has been one of the best medical experiences I have had in my 77 years on this planet! I have completed you survey and left it at the Whiting facility. I had mentioned to you Mike how impressed I was with Jim and Erics ability to work so well and efficiently together with the patients. I did want to share a few more of my observations of their effectiveness with me as a patient and others that I observed during my three months of therapy! First of all, they restored my mobility back to what it was before I was diagnosed with spinal stenosis! They worked so well together I felt within a couple of sessions I would be able to walk again without pain and I have! Jim diligently developed an exercise program that works for me and now I feel I can control the pain if it should return through these exercises which I will do daily! But the most important part of the experience is the demeanor of both men in dealing with me and my observation with other patients that I have never seen before in prior therapies I have completed! They are just pleasant and encouraging people with a smile and showing interest in our success in recovery! They are a winning team that makes it all happen! So gentlemen I thank you sincerely for the experience I had during the time I was recovering from the pain I had! Sincerely, Frank (Whiting Patient) |